Overview

Expert in Providing Computer AMC Services

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Computer AMC Services

Pinank Solutions offers Annual Maintenance Contract (AMC) for different services or product. Computer AMC is a contract in which we take care of your computer and its related parts after its warranty period has been expired. we provide professional support both onsite and remotely, for networks and computers under a service contract, we proactively monitor the network to identify and resolve potential issues by best troubleshooting techniques. 

We strive to achieve this by focusing individually on each project and build a healthy relationship with our Customers. Our services including sales of assembled and branded computer, Network Cabling, Wi-Fi Installation, Firewall Installation, Data Security Solutions, Computer Hardware Maintenance, Anti-Virus Solutions. Our alliance with Hardware partners enables in providing best economic quotations.
Pinank Solutions is one of the leading IT Infrastructure Service, Computer AMC Service Providers in Hyderabad, India. We Provide Laptop, Desktop, Annual Maintenance Contract (AMC) for different services or product.Computer AMC is a preventive maintenance in which we protect your system from malfunctioning
Our Computer AMC Service includes

Monitor maintenance & repair

Virus Protection and Virus Removal

Smart Tune Up – Better Performance

Single Window Support to all your PC

Computer repair & maintenance

Support services and many more

Add / Remove Computer Hardware

Network Issue services based on Internet

Our Computer AMC Service includes:

Protecting the system hackers

Free Critical Software Updates

Security Fixes, Patches, Service Packs

Protecting from hackers, Trojans and viruses

On call Support, Tele- Support, Chat Support

Fixed annual rate to allow easy budgeting

Discounts on new products

Preventative maintenance

We offer two types of Annual Maintenance Services (Computer AMC services

Non – Comprehensive Annual Maintenance Contract: Non-comprehensive Computer AMC includes repair & services only with cost of defective to be borne by the customer.

Comprehensive Annual Maintenance Contract: Comprehensive Computer AMC’s includes all parts (Here, you are not charged separately for the labor or for the parts replaced).

You can call round the clock, 7 days a week to request an onsite service call and we will dispatch a friendly service technician to your door within 24 hours. We specialize in providing onsite computer repair services and network support for Large & medium-sized businesses We provide AMC / MMC (Monthly maintenance contract) services for both Computers and Laptops.

Software AMC Services

Our software has been identified, a sof the period to resolve a problem under these Priority levels:AMC take application maintenance services relate to bug fixes, minor adoptive and perfective enhancements on a regular basis. Depending on the complexity these may be attended by the engineers immediately or the tware change request is raised and resolved as regulation of the customer.

Level P1: escalated to next level. All these problems are logged. For all the problems that are reported, an analysis is done to determine the root cause of Unavailability of Core application, inexistence of procedural work and Interruption by performance issues over critical work

Level P2: Issues non critical over business works, bug fixes for carried out.report will be generated on a monthly basis, providing the problems reported status of the problem resolution and the time taken to resolve the problem application unavailability, addition of new features.

Level P3: System enhancement support, basic maintenance.

Level P4:A maintenance of the application at the final deployment platform. He/She will also be responsible for submitting the monthly report on the maintenance activities.

Our AMC undergo activities like:

  • Review of enhancements, estimations for enhancements and bugs to be fixed
  • Quality assurance and control of deliverables
  • Peer reviews
  • Software configuration management (change control, defect, version, release management, etc.)
  • System documentation
  • Detailed design, coding and testing
  • Follow version control procedures
  • Follow QA procedures
  • Document the system
  • Perform bug fixes
  • Suggest improvements to the system or the procedures